Policies

TURNAROUND TIME
Standard turnaround time is Monday through Friday 3-5 business days, GUARANTEED. Rush requests are processed per request and are assessed a rush fee.

RUSH CHARGES WILL BE INCURRED BY THE FOLLOWING:
A 24 hour or less turnaround.
Media received after business hours or on weekends.
To ensure timely processing, it is strongly advised to schedule your order in advance.

REQUIRED FOR TRANSCRIPTION ACCURACY
Chyrons/Lower Thirds
Credit List
B-ROLL
We have logged thousands of hours of B-Roll. If you want us to log your B-Roll, we will happily provide a basic shot description (wide shot – house on the hill — various angles).